Term of Service

Section 1. General Rules (English version of Terms of service is not binding, it is reference only. Some terms may apply in South Korea)  

Article 1. Purpose

1. Park Yu Chun official fan club (hereinafter “the fanclub")is endorsed and authorized by the artist, Park Yu Chun and his official agency and operated by Artistbay Inc.(hereinafter, “the company”) This terms of service set rules for the service provide from the fan club and uses of fan club members(hereinafter “members”)

 

Article 2. Effects and Changes of terms

1. The company can change this term of service at anytime with a notice of its choice and members agree to this.
2. If any other person than the user agrees to this terms of service when sign up, the company considers the user agreed to this terms of service and let the user proceed the registration.

 

Article 3. Notice and Consent

1. The notice will be delivered to members by mail, email or announcement on the website(http://parkyuchun.com) with company’s choice.
2. Our email will be sent to the email address registered in the system that the members registered and the company is not responsible for any wrong delivery due to the wrong information. 
3. This terms of service includes members’ responsibilities and rights and the company consider all members agreed by finishing sign-up process

 

Section 2. User agreement of the fan club

 

Article 4. Members

1. Members means the users who were accepted by the fan club and finished registration of the fan club with consent to this terms of service and paid off the membership fees. The fan club can reject users application for the fan club.
2. The fan club can reject the application include but not limited to;

1. The information provided during the sign up process is false or errors.
2. Users who don’t agree to the terms of service
3. Users with different purpose to join the fan club (not supporting artist or commercial purpose)
4. Users who have history of disqualification of the fan club from misbehaviors or any wrongdoing
5. Users who might cause problems to the artist or other members

 

Article 5. Members’ benefit

1. The members are entitled to get the following benefits.

1. Access to the members’ only contents
2. Getting notice for ticket pre-sales of artist events(Only if the event organizer agrees to offer and there might be lottery for the ticket allocation depends on the event)
3. Access to fan club pre-sale(Only if there is an event and the organizer agrees to offer this right to the members. There might be lottery for the ticket allocation depends on the event)
4. Access to the fan club members only event(Only if there is an event and the organizer agrees to offer this right to the members. There might be lottery for the ticket allocation depends on the event)

2. The fan club is not responsible for any members who didn’t received the benefits or quality of the benefit mentioned here due to the members’ internet access problem or not getting the notice. 
3. The fan club can change its terms of service any time including but not limited to the service and benefits without notice. After 7 days of the notice of change, the members are considered to agree the new terms.

    Article 6. Membership fee and terms  

1. The membership fee shall be paid in full on the website while sign up process and there are some contents to be purchased separately.

1. Annual Fee: $60 USD(VAT. Included)

2. The membership period is one year from the date of membership fee paid and membership will be expired if members don’t renew by paying the annual membership fee.
3. If members want to cancel the membership, members have to request it to the fan club via request form in the fan club. However, the refund will not be provided with any reason.
4. Disqualified members according to the terms of service will not be provided the refund of any kind.

  Section 3. Responsibilities   Article 7. The company’s responsibilities

1. The company do its best to operate the fan club with good faith
2. The company will use members’ personal information for the operation purpose and can provide them to 3rd parties if necessary including but not limited to;

1. If legal authority request
2. For fan club’s operation and service
3. Payment service
4. if necessary for statistics or market research purpose, or to be provided to 3rd party in a form of not identifiable certain individual.
5. with members’ consent 

 

Article 8. Members’ responsibility

1. Members shall abide by the terms of service and any guides announced by fan club and shall not interfere artist or the fan club.
2. Login credentials has to be kept in safe and the fan club is not responsible for any damage or loss from members losing their credentials
3. Members cannot transfer nor offer for collateral their membership rights with any reason

 

Article 9 Prohibited Behaviors

1. Members are prohibited to do the following behaviors and the fan club can disqualify their membership if members do the following behaviors including but not limited to;

1. Members against Article 4.
2. Membership share, transfer, name change, or allow 3rd party to use his or her membership rights.
3. Any behavior interfere fan club operation and the company’s service operations.
4. Fake name or false multiple signups
5. Behaviors against any ticket rules
6. Unauthorized copy or transfer any Intellectual Property or information obtained in the fan club
7. Any behaviors that cause or possible to cause any harm to the artist, agency or any 3rd party of privacy, property, portrait rights or publishing rights
8. Any behaviors considered defamation against artist, the agency or any 3rd party.
9. Any acts or attempts of reselling rights, tickets, or merchandise acquired from fan club members’ benefits.
10. Any request to meet the artist in person to the fan club or to the company
11. Any commercial activities or plans by using the fan club to any individuals or 3rd party
12. Anu political or religious campaign 
13. Misconduct against any law, public regulations
14. Any other behaviors that the fab club consider to be banned

2. The fan club can disqualify any member who doesn’t follow article 9 and will not refund any membership fee paid in advance. 

 

Article 10 Suspension of Service 

1. The fan club can suspend its service in the following situation and is not responsible for any messages or data loss due to the suspension. It includes but not limited to;

1. System maintenance of service  
2. Any black out of electric service 
3. Any internet service impact the system and the fan club cannot offer the service as usual.
4. Any other reasons that affect the fan club service.

2. The fan club can suspend its service at any time by releasing notice to the members in advance when the fan club needs to do so to maintain service quality. The fan club is not responsible for any loss from this period and the dates, duration of the notice can be changed or exempt.

 

Article 11 Disclaimer

1. The Company is not responsible in the event that the fan club is unable to provide its services due to natural disasters, instructions of the law, administration or supervisory authorities, accidents, diseases, force majeure etc.
2. The Company is not responsible for the credibility and accuracy of the information, documents and facts we provide.
3. The Company is not responsible for the possible different levels of satisfaction experienced by our members as a result of the different level of Internet connection through which our members access our services.
4. As far as the booking rights of pre-sale for tickets are concerned, please be advised that there is no guarantee that an ideal seat will be secured, nor should one assume that this reservation will allow him/ her to secure a seat closer to the stage than those secured through other means. In addition, given that certain events only provide a limited number of tickets, please be advised that not all ticket applicants may receive a ticket.

 

Article 12 Dispute Resolution

Should issues have occurred such that they are unable to be resolved by terms described, the fan club and members involved shall try to resolve all such issues through sincere communication. In the event that such issues necessitate litigation, the Seoul District Court shall be the competent court for first trials.

Artistbay Inc. (hereinafter referred to as “the Company”) regards the privacy of users as highly important and complies with all regulations concerning the “Act on Protection of Information and Promotion of Utilization of Information and Communications Network.”

By stating its privacy policy as shown below, the Company hereby informs users of the purpose and use of personal information provided by the user to the Company, and the measures taken for the protection of their personal information. When the personal information treatment policies are amended, the Company will notify customers thereof through the website notifications (or individual notifications) 

The company’s privacy policy includes following;

1. 1. 1. Personal information to collect and how to collect
      2. Purpose and use of the personal information
      3. Duration of the saved personal information
      4. Procedure and method of deletion of the personal information
      5. Disclosing personal information to 3rd parties
      6. Delegation of handling personal information
      7. Rights of users and legal guardian
      8. Cookies Policy
      9. Contact information of privacy policy representative
      10. Duty to notify

          1. Personal information to collect and how to collect

          The company collects the following personal information for sign up, non-sign up purchases, customer service and preventing wrongful behaviors.
          • Required Items: names, IDs, passwords, e-mail addresses, addresses, mobile phone numbers, telephone numbers, IP addresses, payment records

Not required items: Information required by the Company to provide customized services.

2. Purpose and use of the personal information

The company uses collected personal information for the following purposes;          a. Payment of costs incurred as a result of performing agreements on provisions of  services or providing   services, Provisions of the contents, purchases or cost payments, deliveries of goods or sending bills, etc., verifying identifications for financial transactions, and financial services          b. To verify identifications for uses of membership services, to identify individuals, to prevent wrongful uses of bad members or unauthorized uses, to verify intents for subscriptions, to verify ages, to verify the consent of a legal representative for collecting personal information of children of not more than fourteen (14) years old, to handle civil complaints including handling grievances, to convey notifications  

1. To convey information for advertisements including events, to figure out contact frequencies, to obtain statistics on service uses by members

 

3. Duration of the saved personal information

In principle, after the purposes of collecting and using personal information have been fulfilled, the Company shall without delay destroy relevant information; provided, however, that the Company shall retain personal information for a certain period of time where it is required to do so for purposes of confirming transactions related management and rights under the provisions of relevant laws including the Commercial Code and the Act Relating to Consumer Protection in Electronic Commercial Transactions as follows:   

1.  Records on agreements or withdrawals of offers : five (5) years (the Act Relating to Consumer Protection in Electronic Commercial Transactions, etc.)
2. Records on payments and supplies of goods : five (5) years (the Act Relating to Consumer Protection in Electronic Commercial Transactions, etc.)
3. Records on complaints of consumers or dispute resolutions : three (3) years (the Act Relating to Protection of Consumers in Electronic Commercial Transactions, etc.)
4. Where personal information has been collected for temporary purposes, such as questionnaires, events : at the time of completion of a particular questionnaire or event
5. Records on verification of identification: six (6) months (the Act Relating to Information Communication Network Promotion and Personal Information Protection)
6.  Records on visits (log-ins) : three (3) months (the Communication Secret Protection Act)

 

4. Procedure and method of deletion of the personal information

The Company in principle shall without delay delete relevant information after the purposes of collecting or using personal information have been fulfilled.  The deletion procedures and methods shall be as follows:  

1.  Deletion Procedures

The information entered by users for use of the services is moved to a separate database after the purposes have been fulfilled (a separate document in the case of a sheet), and deleted after the information has been saved for a certain period of time according to the information protection reasons under the internal policies or other relevant laws (for your reference, see the retention and use period for personal information).  The personal information separately moved to a database is not used for purposes other than the purpose of being preserved unless it is so required by laws.  

1.  Deletion Methods

* The personal information printed out in sheets shall be shredded by paper shredders or destroyed by way of incineration. * The personal information saved in an electronic file format shall be deleted with the use of technical methods in which records cannot be regenerated  

5. Disclosing personal information to 3rd parties

The Company uses the personal information of users within the scope that users have consented to the “Purpose of Collecting and Using Personal Information,” but does not use the personal information of users in excess of the scope without prior consent of users or in principle does not disclose the personal information of users to the outside; provided, however, that exceptions are made in the following cases: 

1.  Where users have given a prior consent thereto; or
2.  Where there is required under the provisions of laws or requested by investigating agencies according to the procedures and methods prescribed under the laws for investigation purposes.

 

6. Delegation of handling personal information

In the event that the Company handles the personal information of users by delegation to ensure smooth handling of duties, it must give users a prior notice of the persons delegated to handle the personal information (hereinafter referred to as “Delegatees”) and the content of duties delegated to handle the personal information.  Currently, the Company’s delegatees to handle personal information and the content of duties shall be as follows:  

1. Korean Postal Service (EMS): Shipping and logistics
2. Paypal: Payment Service
3. Payletter: Payment Service

 

7. Rights of users and legal guardian

1.  Users and their legal representatives may at any time inquire or change their registered personal information, and also may request terminations of applications (withdrawals of consents). 

 

1.  Users may read, correct personal information or withdraw from membership after passing an identification verification procedure by clicking on the “Change of Personal Information” (or “Change of Member Information”, etc.) in order to inquire or change the personal information of users or children of no more than fourteen (14) years old, or by clicking on the “Withdrawal from Membership” in order to terminate their membership (withdraw their consents).

 

1.  Otherwise, if a user contacts the personal information control manager in writing, by phone or e-mail, the Company shall take measures without delay.

 

1.  Where a user has requested corrections of errors in the personal information, the Company does not use or provide the personal information until the corrections are completed.  Also where the wrong personal information has been previously provided to a third party, the Company will make corrections by notifying a third party without delay of the results of corrections.

 

1.  The Company handles the personal information terminated or deleted upon request of users or their legal representatives as specified in the “Retention and Use Period of

1. Personal Information,” and take measures to ensure that the personal information is not read or used for any other purposes.

 

8. Cookies Policy

The Company operates cookies, etc. that frequently save and find out information of users (persons who get access).  Cookies are very small text files sent to your browser by the server used to operate the website, which are saved to your computer hard disk.  The Company uses cookies for the following purposes.   

1.  The purpose of using cookies, etc.: Performing target marketing activities and providing customized services by analyzing the access frequencies or visit hours, etc. of members and nonmembers who intend to use cookies, etc., figuring out users’ preferences and interested fields and following traces, figuring out various event participations and the number of visits, etc. You have the option to install cookies.  Therefore, by selecting an option in your web browser, you may allow all cookies, pass confirmations whenever cookies are saved, or otherwise refuse the savings of all cookies.

 

1.  How to Refuse Installation of Cookies: By selecting options in your web browser, you may allow all cookies, pass through confirmations whenever cookies are saved, or otherwise refuse the savings of all cookies.
2.  How to Install Cookies (In case of the Internet Explorer) : Tool on the top of the web browser > Internet Option > Personal Information
3. Provided, however, that if you has refused the installation of cookies, it may be difficult to provide the services.

 

9. Contact information of privacy policy representative

The company has a representative who’s in charge of privacy policy to protect clients’ personal information and handle complaints.    Personal information representative: Yoon Hyun Oh Phone: 02-333-1234 email: artistbay20@gmail.com  

1. You may report to the personal information control manager or the relevant department any complaints regarding all personal information protection incurred in using the Services of the Company.
2. The Company will promptly give sufficient answers as to the reports of users
3. If you need other reports or consultations for personal information infringements, please contact following institutions.

* Personal Information Dispute Mediation Committee (www.1336.or.kr / 1336) * Information Protection Mark Certification Committee (www.eprivacy.or.kr / 02-580-0533~4) * Internet Crime Investigation Center of Supreme Prosecutors’ Office (http://icic.sppo.go.kr / 02-3480-3600) * Cyber Crime Investigative Service of National Police Agency (www.ctrc.go.kr / 02-392-0330)  

10. Duty to notify

The current privacy policies shall be applicable from 2020. 02. 01.  When there is an addition, deletion, or amendment of the content, it shall be publicly announced through notifications of the homepage from at least seven (7) days before the amendment.  Also the Company has made it easy to check amendments by giving the version numbers and the date of amendment to the personal information treatment policies.